You’ve got questions? We’ve got answers. Below you’ll find a list of common questions and answers. If you still need help, reach out to us by visiting the contact us page or by emailing [email protected]
We currently accept the following payment methods:
We currently offer a 5% discount on cryptocurrency payments.
On a case by case basis we will also accepting the following:
Please contact our support team for help placing an order.
For one reason or another traditional credit card processors and online payment platforms such as PayPal do not allow kratom transactions. We appreciate your understanding and patience as we keep adding and deleting partnerships with certain processors.
We plan on adding additional payments methods in next few months so be sure to keep checking back.
Credit card payment processing is done with one of the following names:
Kratom, CBD, HHC will NOT be mentioned on the transaction charge or order packaging.
Kures is excited to announce that we are now accepting bitcoin and other cryptocurrencies as payment for Kratom and everything else we sell.. We believe that this is a convenient and secure option for our customers and are happy to offer it as a payment method.
Kures accepts the following crptocurriences:
Please reach out if you need help in placing an order with cryptocurrency.
Cards can be declined for any number of reasons. We recommend the following steps;
Monday through Friday shipping cut off time: 1 PM EST
Saturday, Sunday & Federal holidays: Closed
Overnight Delivery:
Cut off time for overnight delivery is 1pm EST. Please note UPS does not offer overnight shipping with Saturday delivery. Overnight orders placed on Friday will arrive Monday.
USPS Priority Mail:
In most cases orders places before 1pm EST will ship the same day. Orders not shipped the same day will ship on the following business day.
Special Circumstances:
Sometimes things happen. If you need to arrange shipping outside of the normal cut off time please reach out to support (s[email protected]) and we’ll see what we can do – no promises.
We sure do! Overnight shipping is currently handled by UPS.
UPS does not delivery on Saturdays. Overnight orders placed on Friday will de delivered Monday.
Additional carriers are available upon request. Please reach out to [email protected] with your needs and we will accommodate as best we can.
Sure do! Please reach out to [email protected]
Additionally, we often send free shipping vouchers and product discounts to our mailing list members.
We ship to USA and Canada only. If you are in a different country and would like to order from us please contact [email protected]
We do not ship to the following states, cities, and/or municipalities: Alabama,Arkansas,Indiana,Rhode Island,Vermont, Wisconsin, Municipalities: San diego CA, Oceanside CA, Denver Colorado, County FL, Jerseyville Illinois
Yes! We offer regular sales and promotions. As well, drop us a line using the Contact Us page or by sending and email to [email protected]. We’ll hook you up.
Yes! We love working with retailers. We are currently working on a wholesale section of the site. In the meantime if you would like to use Kures as a distributor please contact [email protected] for a vendor application.
Yes! We currently offer drop shipping to other merchants. We do this on a case by case basis. Please reach out to [email protected] for more information.
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